Unified Communications Solutions Architect

Ref: ZR_8295_JOB  ·  Posted on 29 February 2024

Introduction

Our client is looking for an experienced Architect with knowledge of on premise and cloud unified communication technology architecture disciplines.

You will be working on bid, pre-sales and post sales design, and see the design through the whole lifecycle.

This is a hybrid role with around 3 days per week required onsite. Depending on project requirements, you may be required onsite more frequently as well as visit client sites.

Key responsibilities
  • Work in a customer facing position to gather requirements for bids, pre-sales and post-sales
  • Provide end to end architecture governance, leadership and solution decision.
  • Develop and own enterprise architecture artefacts, strategies and roadmaps.
  • Respond to complex in-contract customer Request for Information, Contract Change Notification, Solution Design Proposal and Winning New Business Bids.
  • Provide and own architecture deliverable outcomes such as proof of concept and bid (PQQ, ITT).
  • Establishing, qualifying, and documenting the solution's CAPEX/OPEX costs, dependencies, risks, impact, and mitigation.
  • Act as overall solution escalation route for design/fault resolution through-out the solution design life cycle until accepted into service.
  • Provide tier 4 solution architecture expertise to operational support teams for a specific domain or service(s).
Skills & experience
  • Pre-sales and bid experience.
  • Comprehensive knowledge and experience of on premise and cloud unified communication technology architecture disciplines:
    • Fixed voice telecommunications (PBX, carrier class VoIP/IPT and SIP).
    • Video conferencing.
    • Enterprise mobility (4-5G, EMM, MDM).
    • PaaS, SaaS Unified and telecommunications solutions.
  • Experience of products such as Cisco, Juniper, Ribbon, Avaya, Ericsson, Nokia, Microsoft, AWS, Google, and Blackberry.
  • Comprehensive knowledge and hands on experience of industry architecture methodologies and languages (TOGAF, ArchiMate, ITIL, BPMN).
  • Experienced in developing solution roadmaps and governance structures in line with customer requirements.
  • Experience of identifying and mitigate risks, and problem-solving in complex ICT enterprise architectures.
  • Working knowledge and experience in HMG MoD compliance and security policies.

Please note that the client has determined that the off-payroll working rules will apply to this assignment and therefore this contract will be run through an Umbrella Company. Income tax and primary national insurance contributions will be deducted at source from any payments made to the intermediary.

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