Service Architect

Our client is currently recruiting for people to work in the Defence and Aerospace domains. Our client offers a range of independent and unbiased advice in engineering, technical and strategic advisory services to a wide breadth of markets and clients.

Ref: ZR_6026_JOB  ·  Posted on 15 July 2021


Our client is currently recruiting for people to work in the Defence and Aerospace domains. Our client offers a range of independent and unbiased advice in engineering, technical and strategic advisory services to a wide breadth of markets and clients.

Key responsibilities
  • Finds the best service solution among all possible to ensure manageability and maintainability
  • Describes the structure, characteristics, behaviour, and other aspects of the service to project stakeholders
  • Defines features, phases for development and service requirements against which the service is to be measured
  • Provides specifications according to which the service is defined, managed, tested, and delivered
  • Develops services in line with business strategy as defined by the Enterprise Architecture Framework
Skills & experience
  •  An Information & Technology background with relevant experience in a technical and/or consulting environment
  • An understanding of the complete service lifecycle including concept through to sourcing, design, build, test, deployment and disposal management
  • Demonstrable experience in requirements definition and management, calling out options, considerations & priorities which require a business decision
  • An interest and appreciation of technology trends and government IT strategy such as, Cloud, Internet of Things, Cyber Security, Big Data and Digital service design and delivery
  • Experience of working with and collaborating across technical and project work streams to drive results.
  • Experience of identifying, developing and transitioning knowledge to up-skill internal teams
  • Good general consulting skills (structured thinking, effective report writing and presentations, and strong stakeholder engagement)
  • Excellent oral and written communication skills with the ability to influence effectively across multiple media
  • A good first degree in a science, computing or engineering subject, or equivalent experience
  • A high-level of self-initiation, organisation and enthusiasm
  • Personable team player, able to work under guidance and own initiative, adding expertise and value to project deliverables
  • Excellent stakeholder management with focus on nurturing and developing strong relationships

The client would also like to see some of the below, but this is not essential:

Architecture Methods & Tools:

  • Experience of information systems service design and delivery, applying engineering rigour through Enterprise Architecture development methods and tools as appropriate
  • An appreciation of a range of architecture approaches, the factors involved in choosing the right approach and when and how they may be tailored
  • Experience in the design of high-level structures to enable and guide the design and development of integrated services that meet current and future business needs
  • Insightful analysis as required to ensure the development of and modifications to service components are appropriately considered. (e.g. relevant architectures, strategies, policies, standards and practices, ensuring that existing and planned service components remain compatible)
  • Experience of continual service improvement strategies
  • An appreciation of how Enterprise Architecture activities relate to programme/project management and business change
  • Articulates necessary changes to service architecture components, processes, organisational structures, and operating models.
  • Architectural modelling skills using UML, BPMN, ArchiMate 3.0 and Enterprise Architecture tooling such as Archi, BiZZDesign Enterprise Studio, Sparx Enterprise Architect and MooD
  • Understanding of the use of Enterprise Architecture frameworks such as ISO42010, TOGAF, Zachman and the ITIL and IT4IT service architecture frameworks
  • Appreciation of V-V and EASE System Engineering processes
  • Appreciation of MODAF and NAF frameworks
  • Knowledge and experience of business analysis techniques and approaches

Delivery Methods & Industry Experience:

  • Appreciation of Agile development methodologies including SAFe, DSDM & SCRUM, DevOps and continuous methods
  • Experience of working within Agile delivery, such as using sprints, scrums, retrospectives and backlogs
  • Experience working with Central Government, particularly in the Defence or Security and Intelligence sectors
  • Experience across Base/Fixed systems, working to Defence ICT policies, including JSP 604 is highly desirable
  • Experience working in other business sectors such as Local Government; Regulated Industry (Utilities and Transportation) and/or private sector

Service Architecture Skills:

  • Translating business visions, goals, objectives and high-level requirements into Service Architectures.
  • Developing service strategy and designs, within the context of dynamic, agile, rapidly evolving environments
  • Developing service models for large and complex programmes, managing performance and coherent integration across multi-vendor ecosystems
  • Leading reviews of as-is services or in-flight projects and communicating findings of the review back to senior stakeholders
  • Ensuring the achievement of formal confirmation that service acceptance criteria have been met, and that the service provider is ready to operate the new service when it has been deployed
  • Capturing of full life costs across the enterprise landscape
  • Working within ITIL / SIAM environments with multiple support towers and service vendors
  • Understanding to ITIL expert level (ideally) of Service Strategy, Service Design, Service Transition, Service Operations and Continual Service Improvement processes
  • Low-level ITIL processes with the ability to clearly mentor crown servants in the development of service operations management processes
  • Delivering service models in line with strategy as defined by the Enterprise Architecture Framework
Additional benefits
  • Pension Plan
  • Life Assurance – Life assurance will be 4 x salary for new starters, whether or not they are in a pension scheme.
  • Holidays – Basic entitlement 25 days with option to buy an additional 15 days or to sell 5 days.
  • Income Protection – All annual salaried UK employees who are aged between 16 to state pension age except casual employees who are hourly paid.
  • Professional Fees – Annual subscription reimbursed for membership of a professional body relevant to our role with the client.
Apply for role
Technical Architect Stakeholder Business Strategy IT (Information Technology) Test Cyber Security Big Data Digital DV Cleared Permanent UML // Uniformed ISO Agile Scrum Defence Communications

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