IT Systems Support Administrator

Ref: DS_ITSup_JOB  ·  Posted on 13 June 2022

Introduction

Our client is a is a European multinational aerospace corporation. They are looking for a IT Systems Support Administrator to fill a 6 month contract. This role is hybrid with visits to the clients site in Dorset when the project requires. You will give 1st, 2nd and 3rd Line Support to around 50 local IT users.

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Key responsibilities

Test Tool Support:

  • The integrity and configuration management of all Departments IT based test tools and their management workstations/laptops/VDI environments.
  • Managing and applying upgrades and patches.
  • Ensuring that all documentation, change proposals and ticketing information is maintained and up to date.
  • Building test tool management workstations, laptops and building specified disk builds.
  • Managing the backup and recovery of VDI Gold Images, Virtual Servers or file data using Veeam.

Operational Task Support:

  • Building test environments that may include servers, workstations, test tools and IT infrastructure in support of tasks and development.
  • Provide support, advice and guidance to other staff when planning and building test environments.
  • Creation of the documentation to support task baselines.
  • Returning servers, workstations and infrastructure to a known build standard post-task.

Design Support:

  • Support the Change Team in identification, research and development of appropriate technologies to support the customer requirement in the design process.
  • Support the Change team in the development of design solution including High-level Design (HLD) and Low-level Design (LLD) documents, Work Breakdown Structures, and proposal and presentation to the customer.
  • Support for the technical delivery and transition into service of the approved design.

Additional Support Activities:

  • When required to do so, provide IT administration support to other Clients supported IT networks and systems, which may be at sites that are remote from the client site.
  • When required by the Service Operations Manager, manage operational or internal tasks in accordance with current task procedures.

 

Skills & experience

A minimum of 5 years as system administrator and knowledge and experience of the following:

  • Cisco switches, routers, wireless access points and LAN controllers
  • Cisco ASA Firewall installation, build and configuration.
  • EPO Server installation, management and client deployment.
  • Microsoft Operating Systems, including Windows 10 and Server 2019.
  • SQL Server 2017 and 2019.
  • VMware VSphere 7.0.
  • VMware Horizon v7.0 and 8.0.
  • System Centre Configuration Manager (SCCM).
  • Microsoft Certificate Services.
  • SAN, Servers and Laptops, specifically iSCSI using Dell and Dell EMC hardware.
  • Microsoft Exchange 2016 onwards.

Our client is committed to providing a diverse and inclusive workplace and welcomes applications from all backgrounds.

Please note that the client has determined that the off-payroll working rules will apply to this assignment and therefore this contract will be run through an Umbrella Company. Income tax and primary national insurance contributions will be deducted at source from any payments made to the intermediary.

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