IT Services Manager

Ref: ZR_8245_JOB  ·  Posted on 29 February 2024

Introduction

Our client is currently within a growth period and due to the expansion of the IT department, are now looking for a technical manager to support the teams!

The teams work across IT projects, support and BAU within Corporate Services, and therefore need a Leader to help them realise their potential whilst inspiring them to grow and develop their skills.

To be successful in this role, you must be an excellent team player and communicator, whilst still remaining able to be the technical escalation point for the team.

Working Pattern: Hybrid 3 days per week on site.

Key responsibilities
  • Lead the Corporate Services team from the front, providing technical leadership and driving best practice
  • Relationship management with internal stakeholders across the business
  • Work with the team to bring a managed service to market
  • Act as the point of escalation for technical issues
  • Drive successful delivery of projects throughout the engineering lifecycle
  • Define strategy for the future direction of our corporate services with business case justification
  • Creation, review, and approval of engineering outputs to ensure quality and fitness for purpose
  • Support training and recruitment of the team
Skills & experience
  • Experience within an Enterprise/Corporate/Managed Services environment, as a technical leader
  • Experience of working in a security conscious environment
  • Ability to grow technical capability across a discipline / department
  • Develop technical specifications and documentation supporting the new technologies
  • Proven track record in leading technical activities in complex projects, from concept generation to service delivery
  • Experience in building and maintaining relationships with customers and regulatory bodies
  • Experience acting in a coach / mentor capacity
  • Knowledge of how to elicit, specify, read, and interpret requirements
Additional benefits
  • Private Medical Care
  • Life Insurance
  • Free Flu Jabs
  • Option to buy extra holiday (up to 1 week)
  • Option to work a 9-Day-Fortnight
  • 2:30pm finishes on Friday
  • Cycle to work scheme
  • Enhanced Paternity & Maternity Leave

Our client is committed to providing a diverse and inclusive workplace and welcomes applications from all backgrounds.

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