Credit Controller

Our client is a large consultancy who work with various high-profile clients. They are looking for a credit controller to help ensure money is collected from customers on time and without any issues.

The right candidate will have experience working in a credit control environment, working with purchase orders and resolving disputes.

Ref: ZR_8668_JOB · Posted on 07 October 2024

Business Operations & Support

Credit Controller

Salary/Rate:

£27,000 per annum
(Based on experience)

Location:

Birmingham

Work/Location Type:

Hybrid, Office Based

Apply for role

Key responsibilities

Assist in the collection of external customer debt.
Inform and resolve any issues or disputes on external Customer accounts that may prevent payment.
Build internal and external Customer relationships.
Ensure that appropriate action is taken against accounts that are in default, in line with procedure.
Maintain Customer account records to communicate previous actions taken.
Demonstrate ability to meet the monthly cash target both individually and as a team.

Skills & experience

Excel: Intermediate level in order to create spreadsheets and maintain databases when required.
Word: Basic level in order to create written communication and reports.
Outlook: Intermediate level in order to communicate with Customers via email.
Telephone Skills: Ability to handle all types of calls, whether internal or external, in a polite, helpful and informative manner.
Able to work collaboratively, thus building strong relationships with Project Managers and Finance colleagues.
A strong track record of working in a Collections/Credit Control environment.
Experience working with purchase orders and resolving disputes.