Change Control Analyst

Ref: ZR_8593_JOB  ·  Posted on 17 July 2024


Our client is looking for a candidate with a strong background in Change Control within a Cyber Security environment.

You will need experience working in a SIEM or similar and have good knowledge of ITIL processes and risk management.

This role is based on a hybrid basis with approximately 2 days per week on site. 37.5 hours over 4 days (Monday – Thursday).

Key responsibilities
  • Streamline and enhance our client’s Change Control procedures for maximum efficiency.
  • Work with customers to improve processes in alignment with ITIL4 standards.
  • Deliver concise progress reports and compelling presentations to clients.
  • Act as a subject matter expert in Security Information and Event Management (SIEM), providing recommendations for product enhancements.
  • Conduct thorough analysis of SIEM outputs, promptly identifying and escalating any incidents or breaches.
  • Provide assurance support to team members on Secure by Design principles.
  • Translate technical risks into understandable formats for non-technical stakeholders.
  • Mentor junior team members to foster growth and development.
  • Engage effectively with clients and managers across all levels.
Skills & experience
  • Proven track record as an IT Change Analyst, Cyber Security Analyst, or in a related role.
  • Must have experience with Change Control.
  • Proficiency in implementing ITIL processes.
  • Strong expertise in SIEM operations.
  • Competence in Risk Management and NIST Cyber Security Controls.
  • Exceptional stakeholder management skills with client-facing experience.

The client would also like to see some of the below, but this is not essential:

  • Certified Information Systems Security Professional (CISSP).
  • Experience in Government/Ministry of Defence settings is advantageous.
Additional benefits
  • Private Medical Insurance, dental cover, critical illness cover, life assurance.
  • Competitive Pension.
  • Travel Insurance.
  • Employee Assistance Program which includes free face to face counselling sessions, Legal advice, Financial advice, etc.
  • Reimbursement for a professional membership.

Our client is committed to providing a diverse and inclusive workplace and welcomes applications from all backgrounds.

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