Business Operations Analyst

Our client is looking for a Senior Business Ops Analyst to support the senior leadership team by overseeing key processes that ensure the successful execution of the business strategy and operational goals.

This role focuses on strategic planning, performance & continuous improvement, and aligning resources, while also helping senior leadership achieve long-term success.

This is a hybrid role with a minimum of 3 days per week on site.

• Strategic Planning & Alignment:
  • Streamline business operations to effectively meet company goals.
  • Help communicate and track progress of the Defence Business Unit's strategy to ensure customer success and growth.
  • Manage and meet reporting deadlines across the year for the Defence Business Unit.
• Leadership Support:
  • Assist the Business Unit Director and senior leadership in setting and executing strategic priorities.
  • Ensure governance is focused on key areas identified by leadership.
• Management Information:
  • Prepare and deliver performance reports and analytics for the Business Unit.
  • Oversee risk management, ensuring risks are identified, tracked, and mitigated.
• Operational Excellence:
  • Oversee continuous improvement initiatives and report on their progress.
• Business Services Coordination:
  • Facilitate collaboration between the Defence Business Unit and other departments (Corporate Services, Finance, HR, etc.) to meet strategic and operational goals.
• Resource Management:
  • Support workforce planning and ensure accurate resource demand data.
  • Lead efforts to address resourcing challenges and develop long-term solutions.

• Experience driving the development of Business Operations processes through requirement definition, solution development, process documentation, rollout and benefits realisation.
• Proactive approach and ability to communicate effectively with a wide range of internal and external stakeholders.
• Experience working within a busy Business Operations environment.
• Ability to work independently, under the general direction of the Business Operations Manager, to use available resources to deliver a clear set of business outcomes.

The client would also like to see some of the below, but this is not essential:

• Knowledge of Lean Six Sigma continuous process improvement tools and techniques
• Minimum of 3 years’ P3M experience in customer facing organisations, preferably with experience of supporting the delivery of complex frameworks and programmes.
• Working knowledge of Microsoft Power Platform applications to support PMO service enhancement.

• Flexi Leave and Flexi Time Scheme.
• Annual Holiday.
• Flexible Benefits.
• Sickness Benefit.
• Business Performance Related Bonus.
• Share Save Plan.
• Pension scheme.

Our client is committed to providing a diverse and inclusive workplace and welcomes applications from all backgrounds.

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You will be required to hold a minimum of SC Clearance. If you do not hold an active SC clearance, please familiarise yourself with the vetting process before applying.

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