Support Engineer

Ref: ZR_6871_JOB  ·  Posted on 08 April 2022

Introduction

Our client is looking for 2 contractors to support their IT Implementation and transformation project.

They are primarily looking for Microsoft sever and desktop support.

You will be expected to support devices, networking, troubleshooting etc.

This role is primarily remote but you will have a base of either Fife or Essex and you will be expected to go when required.

The role is primarily focussed around collection of system information in support of an IT Project and will require a degree of autonomy.

Key responsibilities
  • Collaborate with internal technical IT competency centres to interrogate IT servers, workstations and peripherals and within a framework, document findings in a clear and concise manner.
  • Understand the technical requirements of the implementation project, and advise on the suitability of the target device
  • Ensure all work is completed in line with all relevant Health and Safety policies and guidelines
  • Carry out any other operational duties as reasonably required.
Skills & experience
  • Experience of Microsoft based operating systems for both servers and workstations
  • Broad background and previous experience of supporting IT Remote Site Services environments including devices, networking, troubleshooting and IT project delivery.
  • Operates with minimal supervision
  • Well organised and able to record information accurately using MS Office tools
  • Ability to explain technical concepts in plain English to non-technical audiences.
  • Training and knowledge of health and Safety risk assessments, method statements and safe working practices.
  • Willingness to travel to supported locations in the UK as required.
  • A knowledge of Linux based operating systems is desirable but not essential

Our client is committed to providing a diverse and inclusive workplace and welcomes applications from all backgrounds.

Please note that the client has determined that the off-payroll working rules will apply to this assignment and therefore this contract will be run through an Umbrella Company. Income tax and primary national insurance contributions will be deducted at source from any payments made to the intermediary.

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2nd Line Support 3rd Line Support Engineering Contract Microsoft IT (Information Technology)

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