Office Administrator

Ref: ZR_6520_JOB  ·  Posted on 12 October 2021

Introduction

You’ll be part of a department that covers all IT areas from PC’s, networking, servers, ERP systems, telephone systems, Microsoft 365 and day-to-day IT security. The department also provides remote working connectivity for today’s hybrid worker.

You will work 3 days at home and 2 days in the office.

Key responsibilities
  • Log and allocate calls using the Help Desk software whenever calls come in through the Help Desk system, by phone, email or in person
  • Create and close accounts for users, including liaising with HR on the starters and leavers
  • Keep to SLA’s
  • Take minutes of IT meetings where formal minutes are required
  • Allocate out loan equipment
  • Issue computer peripherals, maintain a spares inventory and update asset database
  • Manage the software database
  • Administer software and hardware maintenance
  • Raise Requests To Purchase (RTP’s)
Skills & experience

Education and Qualifications:

  • Any IT or administration qualifications would be useful, or relevant Higher Education qualification.

Knowledge, Skills & Experience:

  • Previous Help Desk experience
  • Administration, including minute taking and ordering
  • Managing software and hardware maintenance records
Additional benefits
  • Flexi Leave and Flexi Time Scheme
  • Annual Holiday
  • Flexible Benefits
  • Sickness Benefit
  • Business Performance Related Bonus
  • Share Save Plan
  • Pension scheme
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